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Wise Words with Steve Dahlstrom

Steve Dahlstrom, president and CEO of Spokane Teachers Credit Union, oversees a banking institution with 14 branches in Eastern Washington and North Idaho, 85,000 members and nearly 400 employees. He knows his employees by name and often personally calls his customers to help them figure out banking problems.

In recent years, Dahlstrom’s soft-spoken leadership has garnered him best-boss honors, as well as best-place-to-work recognition for STCU, an institution that continues quiet but steady growth in the worst economy since the Great Depression.

This is the complete transcript from a recent “Wise Words” interview with Dahlstrom, 57.

I grew up in Missoula. My family was hard working, blue-collar folks. My dad was a body and fender man. He and his dad had a little auto repair shop. After my grandpa died, my dad worked on trucks, logging trucks, painting and fixing stuff. My mom was a stay at home mom who sewed draperies on the side and that kind of thing. There were two children, me and my sister. I’m the oldest. My sister is two years younger and she lives in Missoula.

Source: The Spokesman Review

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Wise Words with Steve Dahlstrom

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